January 2020
Download the FFT Results – January 2020
Comments from January 2020:
– Everything dealt with very quickly with no fuss, excellent
– Reception very good and helpful, Sister Lesley brilliant I don’t know how you could improve
– The Sister was very good and answered my questions
– Nurse was really good, and discussed everything properly
– Talked about the issue and explained what was needed
– Doctor gave good advice, she listened to me she had already read the letter from the hospital, when I got into her room, I would go to her anytime
– All good very helpful clear instructions
– Care has always been good quality, only downside sometimes is the availability of appointments/reception staff
– Excellent care today the nurse was very kind and provided us with lots of information when asked. Really helped my daughter to feel at ease
– Surgery is comfortable and warm, Drs are obliging
– Nurse Lesley is friendly and reception
– Being able to get in more easily
– I am satisfied with my care today
– Very thorough
– Pre-bookable appointments need to be available more
December 2019
Download the FFT Results – December 2019
Comments from December 2019:
– Good – understanding
– Have been taken great care of
– Seen straight away
– Involved
– Dr Singh spent time talking to me and I feel better, not just because of good test results, but because he is paying attention to me and looking after me
– Everything
– Dr good
– Very efficient, there for all my needs
– Dr needs to listen more to what the patient has to say about how their illness makes them feel and how it affects them, instead of just reading off a list of questions off the computer, made me feel he didn’t understand my situation at all, a bit of empathy goes a long way
November 2019
Download the FFT Results – November 2019
Comment from November 2019:
– I am happy with the care I get from this surgery
– Care today was good
– Dr Singh listens to you and gives you a thorough examination, put his patients first
– It is easy to get an appointment, Receptionists are helpful, I have total confidence in Dr Singh
– The Doctor knows me quite well, makes me feel at ease to explain my issues, very supportive GP to me and my family. Overall care is brill, thank you
– As usual the care was excellent and explained very well by Dr Singh, a very good Doctor.
– Dr Singh is a really good Doctor, he always listens and his care is excellent.
– Always pleasant and caring attitude. Take time to listen.
– Very good no improvements needed
– Very good
– Dr Singh is an excellent Doctor in every way
– Very caring and considerate Doctor
– Care was good and explained to me
– Nothing can be improved
– Very good, he was helpful.
– Very thorough examination, explained everything about the treatment required.